Q: Where does your hair extension source from?

Most hair extensions hair from the world’s largest continent,Asia including various countries like India,Mongolia,Vietnam,Malaysia,Peruvian.Beside,some commercial hair comes from Russian and Ukraine. China is currently the largest hair exporter.

Q: Why the colors of hair extensions don't seem exactly as the pictures show or description says?

A: We try the best to show their original colors, but please understand that different monitor have different display. And every time, maybe the same color number will have a little color difference. 

Q: What type of hair care products should I use? Can I blow-dry the hair?

A : Treat this hair just as if it was your own hair.

1. Use a moisturizing shampoo and hair conditioner to care the hair. Use sulfate-free shampoo.  Make sure to work the conditioner all the way into the roots of the hair. It's important to keep the hair soft and shiny.

2. You could use gel or spray styling products to keep the hair style.

3. Olive oil will be a good choice to keep the hair healthy.

The hair can be blow-dried on low setting, but it is not recommended to do often. The best way is to let your hair dries naturally after washing to keep using long time.

Q: Can the hair be straightened, curled?

A:  Yes, all hair we sell can be straightened or curled. You can use hair straighter or hair curler to dress them. But please don't do it too frequently, or the hair will be easy to get dry and tangled. In fact, we don't suggest you process(straightene, curl, dye etc.) the hair by yourself. If you do need to do so, we suggest you have your hairdresser to do so.

Q: Can the hair be dyed?

A: Yes. All virgin hair can be dyed. We highly recommend to have your hairdresser to dye your hair, so you will get the results you want and not damage the hair. 

Q: Why is my hair getting tangled?

The reason your hair is getting tangled could be dryness, oil & dirt build-up, salt water and not combing daily. 

Suggestions: 1. Make sure to wash and condition your hair at least once a week, twice a week is better. 

2. Use hydrating drops or consult your stylist for more help. 

Q: How long does it last?

A: Treat it like your own hair and take very good care of it, then it could last very long time up to 2-3 years.

Many customers prefer Brazilian virgin hair, Peruvian virgin hair, Malaysian virgin hair and Indian virgin hair, because they are beautiful and unprocessed which make them last longer than any other kind of hair.

Q: How to tell human hair with synthetic hair?

A: Human hair has natural protein . It is easy to tell by burning and smell : human hair will be ash , which will go away after pinching. Synthetic hair will smell foul . When burning , the human hair will show white smoke. While synthetic hair will be a sticky ball after burning and will show black smoke. Moreover, human hair may have very few gray hair and split ends. It is normal and not a quality problem.

Q: Hair Texture/Hair Wave

A:  You can contact us to get wave chart or you can send us your wave sample.

Q: How to choose hair color?

A: You can use New Image color ring or contact us for color ring. You can also send us your hair color sample.

If you have more questions, please always feel free to contact us.